1/187About
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction.Whether it's an extended stay or simply needing fresh attire, laundromat and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs.Within specific rooms, a refrigerator and instant tea is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at CANDEO HOTELS Omiya as breakfast is made available for you on the premises. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Throughout the day, engage in the entertaining activities available at CANDEO HOTELS Omiya.Unwind and conclude each day delightfully by stopping by hot tub, steam room, spa and sauna, ensuring a soothing experience.
396 Reviews
What Guests Say
- “It's a very nice hotel that accommodated my stay quite well; barring the semi-language barrier, I was able to enjoy my stay with few…”
- “Fairly close to train station, water bottles provided daily, staff spoke English. They allowed us to gather on the lobby floor, since…”
Top Amenities
- Free Internet Access
- Spa
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/2King Room - Non-Smoking
- Air conditioning
- Bath or Shower
- Carpeting
- Clothes rack
1/4Corner King Room - Non-Smoking
- Air conditioning
- Bath or Shower
- Carpeting
- Clothes rack
1/4Queen Room for 1 Person - Non-Smoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Corner Queen - Non-Smoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Queen Room for Single Use
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Twin Room with Sofa Bed - Non-Smoking
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Standard Twin Room with Sofa Bed
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4King Room with Sofa Bed - Non-Smoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4King Room with Sofa Bed
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Superior Triple Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Corner King room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Queen Room - Non-Smoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Room Selected at Check-In
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4King Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Twin Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4King Room for Single Use
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Queen Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Superior Queen Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Corner Triple Room
- Air conditioning
- Bath or Shower
- Carpeting
- Desk
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What Guests Loved
Based on 396 reviews
Pros +
- It's a very nice hotel that accommodated my stay quite well; barring the semi-language barrier, I was able to enjoy my stay with few expenses, such as breakfast.
- Fairly close to train station, water bottles provided daily, staff spoke English. They allowed us to gather on the lobby floor, since room so small.
- No issues. Clean place. Great location.
Cons -
- One problem I ran into was that, for reasons I'm not entirely sure about, my belongings were held by the check-in after the noon cleaning and my room was even changed one night. Each stay overnight, my room key would stop working.
- Room was small, we had to wait long to check in and there was only one person at front desk
- No desk in room.
It's a very nice hotel that accommodated my stay quite well; barring the semi-language barrier, I was able to enjoy my stay with few expenses, such as breakfast.
One problem I ran into was that, for reasons I'm not entirely sure about, my belongings were held by the check-in after the noon cleaning and my room was even changed one night. Each stay overnight, my room key would stop working.
Fairly close to train station, water bottles provided daily, staff spoke English. They allowed us to gather on the lobby floor, since room so small.
Room was small, we had to wait long to check in and there was only one person at front desk
No issues. Clean place. Great location.
No desk in room.
The best location to/from the bus stop of Haneda Airport limousine bus.Breakfast buffet is must try. Very delicious!!!Sky Spa is great.
Nice onsen, beautiful room, good location
The room was very comfy, I loved the pajamas, and the hot pool and steam room on the roof was incredible!! It was the perfect place to stop before heading to Toyama on the Shinkansen, coming from the US.
Everything was great. Most importantly, the staff are more than just polite — they were friendly.
It was too bad that the indoor spa wasn’t available during our stay due to filter problems. The dry sauna at the men’s as well.
The staff were friendly and the hotel is conveniently located near Omiya Train Station. We had a short walk to Saitama Super Arena which was great. Check-out could not have been easier. The bed was comfortable.
The photos are quite different to the reality. The hotel is a bit worn out and the room was kind of musty and it was not entirely clean. The walls were scuffed and lounge/sofa needs to be refreshed/replaced. Was disappointed and a bit surprised, especially considering the cost- but perhaps it was more than $320 a night because of the time of year (Oban)…
Location
The policy of the hotel about cleaning the room..The hotel quest should click on cleaning the room option on TV, but the problem is :you can click the the option after 10 a.m..we are always going out early inthe morning, so we always miss the chance to click the option for cleaning the room. During our stay the room never clean.
Clean, comfortable room. Great location! Quick walk to Omiya station. Lots of dining options in the area and 3 convenience store within a block. The rooftop onsen was amazing!
Beautiful hotel. Room was great with wall to wall windows and view of city. Comfortable bed and bathroom without any smell (important in Japan). Front desk is on 13th floor and our room was on 7th floor. Interesting detail. I’m
The room is new, clean, modern, comfortable, and there is a convenience store in front of the hotel with a lot of food.
The beds and location
That i couldnt use the onsen due to my tattoos but i respect the culture and understand why.
Excellent location. Next to Big Camera and walking distance to Omiya Train Station. Downstairs gt Family Mart.
NIL
The hotel is in a very convenient location, just a short walk from Omiya Station. After we checked out, we realized we had accidentally left behind my son's pillow. I reached out to the hotel, and their responses were always prompt and courteous. When I returned to pick it up, they had even vacuum-wrapped it to keep it clean and protected. We really appreciated the thoughtful service!
Staff are responsive. Location is convenient with train station and eateries.
Not really any
Big room and the king bed can sleep 3 adults ! Laundry, hot bath, smart TV. And staff is friendly.
Vending machine doesn’t have a lot of varieties. Probably the hotel needs to teach foreign guests about the hot bath culture . I saw one Asian women bringing whole bath towel into the spa pool , and on second day some western girls washing their hair in the pool and I found 3 long hair in the pool on that day which really made me uncomfortable. Probably hotel can provide some coffee even drip coffee will be appreciated instead of only some tea bags.
The breakfast was ok. I like all the food but the variety of food for 3 breakfasts is always the same.
Same variety of menu for 3 days of our stay.
It was so classy! Close to the train station. Such beautiful facilities and great breakfast buffet. Spa on the roof! Very nice
Spacious enoughGood location
Unclean towelsNo emollient lotion
Amenities & Policies
Amenities
Swimming & Soaking
- Hot tub/Whirlpool
Fitness & Spa
- Spa
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Children 3-6 years old will be charged JPY 880 for breakfast per day. br/ Children 6-11 years old will be charged JPY 1,650 for breakfast per day. br/ Children under 3 years old will receive meals free of charge. br/ If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.
Location
Omiya-Ku Sakuragi-Cho 1-401-1, Saitama
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